Quality Assurance

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Academic Program Assessment Review Template & Rubric

New Mexico State University
http://www.nmsu.edu

These tools promote increased intentionality, forethought about, reflection on and consideration of findings related to Academic Program Assessment. The use of analytical rubrics to provide formative feedback models good assessment practices and encourages and informs improvement.

These tools were initially conceived to foster increased knowledge of and engagement with meaningful assessment of student learning. The first iterations were developed through a faculty committee that reviewed Academic Program Assessment reports. Subsequent refinements have occurred over recent years to provide instruments that model strong practices for assessing direct evidence of learning. Descriptions of performance levels included in the rubric were revised over time to speak directly to areas that are cornerstones to effective assessment, but that are commonly neglected, inadequately addressed, or are hotbeds for confusion and/or misinterpretation of the assessment process and/or its purpose. As they exist today, the tools (and the rubrics specifically) provide formative feedback, instruction for improvement, and summative evaluation of Academic Program Assessment practices. They facilitate consistency of feedback to and across departments and provide, to a significant extent, detailed feedback in an effective and efficient manner. In addition, the tools provide the institution a means to aggregate areas of strengths and weaknesses in assessment activities and reporting at various levels beyond the department/program completing the report, including at the college- and institution-level. Aggregate results can be used to determine appropriate departmental/program, college, or institutional interventions and/or response. Aggregate results are reported to our state Legislative Finance Committee.

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Shelly Stovall

sstovall@nmsu.edu

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Quality Assurance Program

Colorado Community Colleges Online
http://www.ccconline.org/

The CCCOnline Quality Assurance Program strives to ensure ongoing quality in online courses by assessing instructor participation within courses.

CCCOnline practices an institutional approach to quality; its Academic Deans, Chairs, Academic Technology, Instructional Design, Student Services, Training, and Quality Assurance Teams work together as courses are built, updated, and taught. The Quality Assurance process focuses specifically on each course’s community of learning and evaluates courses regularly using a set of discussion-based criteria.

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Elizabeth Dzabic

elizabeth.dzabic@cccs.edu

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